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At Read Caravans we pride ourselves on offering the best aftersales service within our industry, and this is why we have been a member of the Approved Workshop scheme since July 2000, the first in Lancashire, winning numerous awards from both Bailey and Avondale for customer care. In 2003 and 2004, the only Avondale Dealership in Lancashire to be awarded the highest awarded Gold Level for aftersales service and 8th overall in the UK!
On the 2nd November 2004 the winner of Dealer of the Year for the whole of the north of England. This award is given for outstanding aftersales and service.
As a result of this committment to our customers our business has gone from strength to strength. This is why we now have an 8 bay Service and Warranty Repair Workshop and also a 6 bay Insurance and Damp Repair Workshop. We have spent hundreds of thousands of pounds on both these workshops, this investment has gone towards research and development and also training and tooling. This is because we believe that if a tool can make a job quicker or easier, it means our engineers are working more efficient (smarter). This saving in time is then passed onto you. Both our Workshops are the best equipped in Lancashire and second to none.
Even though our business keeps growing and developing we do not lose sight of how important our customers are. Each new and existing customer still enjoys the personal service we have always offered. This is why our customers keep coming back year after year.
May we take this opportunity to thank our customers for their continued support, and if we have not met you yet, please let our professional and friendly team look after you in the future.
We are currently not servicing caravans which have been bought from other dealerships, which have a current warranty policy cover still running. We will undertake servicing of other caravans without any warranty.
Read Caravans was founded in 1986 in the small village of Read near Burnley. There, we traded new Avondale caravans and a small selection of used caravans until August 1994, when the company was bought by Mark and Denise Holden. They set about expanding sales and the business in general by installing a new shop and offices within a year.
Business showed steady growth and with the introduction of Bailey Caravans late in 1996, we found the business had outgrown the site.
In December 1997 we moved business to our current 3 acre site at Whitebirk Industrial Estate. The following year saw the completion of our first purpose built workshops and Service Centre, which now has grown to an 8 bay Service and Repair Shop and a 6 bay Insurance and Damp Repair Shop.
Our friendly Leisure Shop offers two floors packed with caravan accessories, clothing and awnings.
In June 2002 we opened our second site in Leeds (formerly Countrywide) on A64. This site is also an Avondale Dealership with selection of new and used caravans on display. This site is situated in a prime position on the main road and also hosts its own compact leisure shop.
We believe because we are a family-run business and have a hand-picked team of staff, our level of commitment to our customers is second to none. Our ultimate aim is to provide a unique level of service, before, during and after any purchase.
We will always do our very best to put the customer first!